Before you place a bet or open a game on 67be, these terms set out what we expect from you and what you can expect from us — covering your account, your wallet activity through bKash, Nagad or Rocket, and how we handle disputes. Access to this platform depends on your local law and whether your region is eligible.
Account use rules
Wallet and transaction terms
bKash, Nagad, Rocket scope
Dispute and closure process
POLICY FOUNDATION
What These Terms Cover on 67be
These terms form the agreement between you and 67be the moment you create an account and begin using the platform. They apply to every action taken through your account — browsing the sportsbook, opening a casino game, moving funds via bKash, Nagad or Rocket, and contacting our support team. We may update these terms when needed; the current version is always the one shown on this page, and continued use of your account after any update means you accept the revised terms. Your use of 67be is subject to the laws of your local jurisdiction. We do not confirm legal access for every region — you are responsible for checking whether use of this platform is permitted where you are. We will not process transactions or activate accounts in regions where we have determined access is not available. If any clause in these terms is found to be unenforceable under your local law, the remaining clauses continue to apply. These terms do not override statutory rights you may hold under Bangladesh consumer or digital-services law. Questions about a specific clause can be directed to our support team via the contact routes listed further down this page.
bKash
Wallet deposits and withdrawals processed through bKash are governed by these terms alongside bKash's own service rules. Any dispute about a transaction amount must be raised through the account dashboard first.
Nagad
Nagad transfers in and out of your account are recorded in your transaction history. These terms determine how 67be handles a Nagad transfer query — raise it with support before contacting Nagad directly.
Rocket
Rocket payment entries follow the same account-wallet rules as other local methods. Check your account statement for the reference code before raising a Rocket-related question with our team.
SCOPE AND BOUNDARIES
Where These Terms Apply and Where They Do Not
These terms cover the 67be platform as you access it — your account, wallet movements, game sessions and support interactions. They do not extend to services operated by third parties that we link to or that process your payments independently. Understanding what falls inside and outside this policy helps you know where to direct a question.
Account access
Logging in, managing your profile, updating contact details and setting notification preferences are all governed by these terms. Any action taken inside your account is subject to the rules described here.
Wallet transactions
Deposits and withdrawals using bKash, Nagad or Rocket fall within this policy while they are being processed through your 67be account. Once funds leave our system to your wallet provider, that provider's own terms apply.
Site content
Game content supplied by PG Soft, CQ9, Microgaming and Pragmatic Play is governed partly by those studios' own licensing conditions. Our terms cover how we present and make that content available to you.
Third-party services
External links, affiliate pages or payment-processor portals we direct you to are outside the scope of these terms. We are not responsible for the accuracy or conduct of third-party services once you leave the 67be platform.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These terms are not one-sided. You hold several practical rights relating to your account and how we process your information and transactions. You can request a copy of your transaction history at any time through your account dashboard — every bKash, Nagad and Rocket entry is logged with a timestamp and reference code. If personal details on your account are incorrect, you can update most fields directly; for fields locked after verification, contact support with the correction and the supporting detail. If you believe a transaction was processed in error, raise it through the support route below before initiating a dispute with your wallet provider — this gives us the chance to check the record first. You also have the right to request account closure. Closure requests are handled manually; submit the request through the account settings page and our team will confirm the steps, including how any remaining wallet balance is returned.
Review your records
Your full transaction log is available inside your account after login. Filter by date or payment method to locate a specific bKash, Nagad or Rocket entry.
Correct account details
Update your email, phone number or contact preference in account settings. Fields locked post-verification require a support request with valid identification matching the original submission.
Raise a transaction question
If a deposit or withdrawal does not match your records, contact support with the reference code shown in your transaction history. We investigate before escalating to the payment provider.
Request account closure
Submit a closure request through account settings. Our team will confirm the process and handle any wallet balance remaining at the time of closure according to the method on record.
TERMS CONTACT PATHS
How to Reach Us About These Terms
If a clause is unclear or you need to raise a terms-related question, use any of the routes below. Our team handles policy queries alongside account and transaction questions — tell us which clause or transaction you are asking about and include your account reference to speed up the response.
Live chat
Open the live chat widget from any page inside your account. Mention the clause number or describe the transaction in question so we can direct your query to the right team member.
Email support
Send a written query to our support address shown in the account help section. Email is the right route for formal terms disputes — attach any transaction reference or screenshot you are relying on.
Help centre
The account help centre contains answers to common terms questions about wallet limits, account closure and payment scope. Check there first; if your question is not covered, escalate via live chat.
HOW WE HANDLE POLICY
How 67be Manages Terms, Data and Account Security
Maintaining these terms means being clear about how we store account data, what we do when you ask us to change it, and how we protect the account you use to access sports markets and casino games. We store the personal and transaction data you provide to operate your account and process wallet payments through bKash, Nagad and Rocket. We do not sell that data. Cookies on this platform are used for session management and basic analytics; you can adjust cookie preferences through your browser settings. Account security is your shared responsibility — you are asked to keep your login credentials private and to notify us immediately if you suspect unauthorised access.
Data storage
Account and transaction records are stored to operate your wallet and resolve disputes. We retain records for the period required by the terms and applicable law; you can request a summary of what is held via support.
Cookie use
We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. Neither type is used to build advertising profiles. Adjust preferences in your browser at any time.
Account security
You are responsible for keeping your login details private. If you notice an unrecognised login or transaction, contact support immediately using the live chat route so we can place a temporary hold on the account.
Requesting changes
To request correction, deletion or a summary of your stored data, contact support by email with your account reference. We respond within the timeframe set by applicable law in your eligible region.
TERMS QUESTIONS ANSWERED
Common Questions About These Terms
These are the questions we hear most often about how these terms work in practice — covering your rights, your account data, eligibility and what to do when something is unclear.
Do these terms apply to my bKash and Nagad transactions?
Yes. Any deposit or withdrawal processed through your 67be account wallet — whether via bKash, Nagad or Rocket — falls under these terms while the transaction is active inside our system. Once funds reach your wallet provider, their own terms apply to that side of the transfer.
Can I use 67be if I am in Bangladesh?
Access depends on your local law and whether your region is eligible under our current operating scope. We do not confirm legal access for all areas. You are responsible for checking the rules that apply where you are before creating or using an account.
How do I know if these terms have been updated?
The version shown on this page is always current. We do not send automatic notifications for every update, so check back if you want to confirm the latest version. Continued account use after a change means you have accepted the updated terms.
What happens to my wallet balance if I close my account?
Remaining balance is returned through the payment method recorded on your account — bKash, Nagad or Rocket, depending on what you used most recently. Submit a closure request through account settings and our team will confirm the exact steps shown there.
How do I dispute a transaction under these terms?
Find the transaction in your account history, note the reference code and contact our support team via live chat or email. Raise the dispute with us first — we check the record on our side before you escalate to your wallet provider.
Who do I contact if I disagree with how a clause applies to my account?
Email support is the right route for formal terms questions. Include your account reference and the clause you are asking about. Our team will respond with the relevant detail and, where needed, escalate to the appropriate internal review process.